Mobile and Smart Living Advisor
Seasonal (Fixed Term) (Seasonal)
As Canada's fastest-growing specialty retailer of consumer electronics, Best Buy ensures it offers one of the best work environments in the country. Employee experience is at the heart of everything we do. We take a holistic approach to how we recognize and reward hard work and achievements. True to our vision of unleashing the power of our people, we encourage our employees to learn, grow and advance within our organization.
The Mobile Sales Specialist will offer customers the complete solution to all their technology needs through understanding individual customer requirements & providing expert product knowledge on the latest technology. Mobile Sales Specialists will strive to exceed sales objectives for wireless phones, services and accessories through the use of high-end sales techniques.
Handle all aspects of the sale including: completing customer contracts and warranties and receiving customer payments - Follows all SOPs
•Respond to customer concerns, support, and assists in achievement of sales objectives for wireless products
•Handle all aspects of the sale including: completing customer contracts and warranties and receiving customer payments
•Follow company standards in resolving customer concerns & escalate to manager where required to ensure timely resolution
•Set up and maintains product demos
Taking Initiative – Not only with work related tasks but professional growth and development as well. A better understanding of big picture business goals will lend to greater success.
•Customer Service – Active listening and adapting your approach to tailor to customer needs will go a long way. You easily build rapport and make customers feel comfortable.
•Competition – a desire to be the best at what you do is a key component of success. In addition, being able to celebrate not only your own successes but those of teammates.
•Leading by example – coaching and helping others to improve is just as important as individual success.
•Having fun while being the best – we work hard but play harder.
Minimum 6 months job related experience
•Excellent communication and leadership skills
We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology